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Shipping and Return policy

Last Updated: January 18, 2022

FREE SHIPPING ON ORDERS OVER $99- EASY RETURNS

  • We ship to virtually all Canada and USA locations Monday to Friday.
  • Orders placed before 12:00 pm EST will be shipped the same day.
  • Orders placed after 12:00 pm EST will be shipped the following business day.
  • FREE STANDARD SHIPPING ON ORDERS OVER $99: 3-8 Business Days.
  • STANDARD SHIPPING $5: 3-8 Business Days.
  • EXPRESS SHIPPING $14.99:1-3 Business Days.
    *Additional charges and transit time may apply for remote areas.

EASY RETURNS

We are confident you will love our products but if something isn’t right, let us know and we will give you a refund or exchange for another product.

  • You have 30 days to return or exchange your purchase for free.
  • Products must be in the condition you received them and in the original packaging with original tags.

Once your return is received, it will be inspected and your credit processed if all is fine. Refund can take up to 2 weeks to show on your credit card statement.

To return or exchange products fill out our <a href=”/return-form/” style=”text-decoration:underline;”>Return Form</a>  or contact us at help@faccio.ca and someone will assist you.